Big V Telecom Franchise Reviews & Complaints- Available 24/7 without Manual Monitoring

Generating the lead and converting the potential customer is always the part of businesses. But this process must not ends here. This task of achieving this goal should change that customer into the loyal client.

Big V Telecom Franchise Reviews has bought the solution of Hosted Telephony service. The hosted call center is known for incorporating all the communication services into the single unit. It ensures that all business can manage the communication process effectively. The virtual call center is most cost effective.

Cloud Telephony solution by Big V Telecom Complaints management system is affordable and customized call solution so that businesses can successfully manage their operations and can overcome the hurdles which the business face in interacting with the clients as well as employees located geographically.

Cloud Telephony manages critical issues and downtime

Complaints of Big V Telecom management system supports 24x7x365 unlike the old traditional support which is not available 24/7. This system automatically monitors all the details and can also raise an alert notification. If system receives any missed call, automatically the system sends the notification to the authority.

With the Cloud Telephony, there is no downtime. Businesses are free to locate from one location to another without any disturbance. So this Cloud-Telephony doesn’t face any down-time.

Creates Professional Image

As this cloud telephony system supports Single Virtual Number and it portray your business professional identity. All the customers are welcome with the pre-recorded message and the customers queries are addressed instantly. This single number also avoid all the confusion level among the customers.

Customer Satisfaction

Although businesses weren’t available for 24 hours, but with the Cloud Telephony businesses can stay awake 24×7. The Cloud Telephony system ensures that business don’t lose any single business enquiries. If agent is available the system itself guides the customer through the IVRs system which guides the customer to record their concern or any reviews. The system also gives the automated token number to the clients to check back the status on their issues.

Employees Productivity

Cloud Telephony allows the employees to work from anywhere. As this YOCC system supports all types of Mobile phones as well landline. So this gives the employees the freedom and flexibility to work from anywhere. This also ensures that dedicated employees made the efficient use of their time. This helps the business in increasing the productivity.

Effective Lead Management

With the Cloud Based network, you can track all the numbers and also can check the all the marketing channels leads and can also on media Channel Company is spending and what amount. And, calling back to the potential customer helps to get more leads and also helps in enhancing the business.

Cloud Telephony helps to track calls from the different channels and helps in utilizing the limited resource and involves no infrastructural set-up. To know more about virtual telephony, visit:

Great Reviews of Big V Telecom You Can Share With Your Franchise Investors

When you are choosing a telecom company and you want to choose the right one that can handle your franchisee network like a pro, the first thing businesses do is to look for online reviews about the telecom company. But when you are going through online reviews you can come across a lot of confusing materials which makes it tough to highlight the exact positives of a telecom company. In case you want to discuss a telecom company with your investors, you need to put all the right points in one place. Here are the collection of all the perks of Big V Telecom franchise review that you can show to your investors and tell them about what their services brings to the table.

A Strong Virtual Hub

A franchise business network is both profitable and tricky to manage. As there are different investors involved, it can be very difficult to manage the whole network and formulate updates through it. When many people are involved, it is difficult to keep up with the communication. If the connection is distorted, the franchisee network can come down due to misconceptions. It can inflict the whole network. Big V telecom acts as the virtual hub that keeps the communication alive through the network. Thus, strengthening its core.

Unique Advantage of Outbound IVR

Outbound IVR services are one of its kind service that is a part of Big V consumer’s complaints. This allows you to send automated calls 24/7 with all the updates and current offers across your whole network. You do not have to hire and maintain a set of staff that makes it possible. With automation in play, you can spread the information through the network easily and on a timely basis. This helps your network to work in the right direction and sell right products and services.

Powerful Connection without Interruption

The complaints of Big V Telecom fall short when it comes to the advantage of building a strong connection. Big V Telecom allows you to generate higher inbound inquiries with missed call services. This means your network will be closer than before. An innovative cloud hosted missed call number is easily added to online promotions along with the print promotions allowing you to attract targeted potential franchise partners. The whole process adds value to the franchise database.

The SMS service allows you to send bulk SMS that includes updates through your network. With updated database, it is easy to send a preloaded and prescheduled SMS.

Big V Telecom helps its clients to cut down their costs without cutting down the quality of a good network. Clients do not have to maintain a different set of staffing for handling franchise calls and communication. But that doesn’t mean that effective communication is not achieved. Although the system is automated, it always ensures that your franchisees are connected with the managers and have everything answered in detail. They will always be under the right guidance moving in profitable path together.

Big V Telecom Consumer Complaints System For Business Using Cloud Telephony

In today’s era, where everything is dependent on the customer satisfaction and the feedback and the consumers complaint or feedback for the business is the mixed feeling. Sometimes, these reviews may make or break situations for them, especially when they are posted in the public platforms or forums.

As a result, it is necessary that due importance to be given to the consumers’ opinions.

An effective and immediate solution to such problems is the deployment of affordable and intelligent cloud contact centers for the consumers to access.

Big V Telecom Complaints Solutions System

The complaint of Big V Telecom product YOCC- Your Own Call Center is one of the innovative products for the businesses to set up cloud contact centers to give consumers a platform to raise their opinions, company reviews and feedback.

The Big V Complaints system largely solves the problem of staying connected with the clients without draining a huge part of assets on it.

Here are the reasons why Big V Telecom complaints system for your business:

  • One Single Number for all the clients/customers: YOCC- Your Own Calls’ Center excels in merging various locations, departments and employees under one single number. With the help of YOCC, customers don’t have to juggle up between the departments with the different numbers till they reach the right one.
  • Multiple call handling simultaneously: One technical issue during an outbreak of common problem is line congestions. Customers call and sometimes find the busy line. But, the Big V Telecom complaint review system cannot welcome multiple customers simultaneously, but it can guide the customer to record their voice complaints along with the automated ticket generation as well as allows them to check backs on their resolution status.
  • Call Routing: Business often need to transfer the calls based on talent or department or other that can influence in the best ways to provide customer service to a caller. Big V Telecom system allows you to customize your call routing patterns. And yes, you can even choose a random format.
  • Smart Customer Call Transfer: When the customer calls raise to voice mails, it’s not the good sign for the business. At the same time, now- a days, employees crave for mobility. But now with the Big V Telecom system you can have both – great customer service and give your employees the freedom with the complaints of Big V Telecom management device, which allows any call that are unanswered at the employees desk to be transferred to a different landline or even on their mobile phones.

Single agent for quick issue resolution: The major & common issues which customer face is explaining their problem to a new executive every time they call. Sure, Some firms do maintain the brief log of what are the basic problem, but they are not nearly enough to ensure the smooth customer service calls and adds to their agitation. To resolve this, The Big V Telecom complaint system offers the special call routing pattern where the repeated customer call is routed to the same agent they last spoke to.

Big V Telecom

In the light of this disclosure, it is obvious that Big V Telecom service can benefit your business in more than just one way. It requires no infrastructural investment and service comes for an unbelievably smart cost.