Bizarre Truth about Complaints of Big V Telecom that Sounds Too Good to Believe

If you have searched about Big V telecom, you might have come across reviews. As it is with reviews, some are good reviews, some are suggestions and some are Big V complaints. Big V welcomes all because they know that there might some misconception that can be washed off with the truth. Talking about truth, it brings the whole article to its core – truth behind Big V telecom complaints. While there are some genuine suggestions that are constructive and help in betterment others seem to be misconceptions. The misconception about new ideas is not new. Thus, given below are some true facts about Big V telecom that might sound too good to be real but they are. Let’s go directly into the truths without much discussion and clear out some wide-spread baseless misconceptions.

Truth #1: Efficient Than Telecalling and Online Desk Solutions

Now, this statement in itself sounds bizarre to many. It is quite natural. Traditional telecalling and online desk solutions are being used from a long time and businesses using it have got used to it. Thinking of a better solution might seem bizarre to these businesses. But then all new ideas do face some resistance. Big V telecom has introduced an innovative technique by incorporating technology to automate the voice- based solution to build a strong customer care system through virtual infrastructure. There are no staffs involved. Thus, customers do not have to call and explain their issues over and over again. They get 24/7 service without any harassment. Customer registers their complaints on the virtual system and the company representative reaches them.

Truth #2: Faster Problem-Solving and Greater Customer Satisfaction

Businesses do not have to use their resources on hiring and maintaining staff to take calls from customers. Sometimes the businesses have to hire for different shifts. But this does not help in faster problem-solving. Instead, too many people cause delay and the patience of customer is tested. It is a harassing experience for customers trying to reach out to the company. What truth complaints of Big V Telecom will not tell you is that they reduce the time of response by taking the complaints directly to the company and the company reaching out the customers rather than customer struggling to get solutions. This results in better problem-solving at a faster pace. Thus, building the trust of customers and enhancing their experience.

Truth #3: Strong Customer Care that is Easy to Maintain and Cost Effective

Yes, this is true. Effective solutions offered by Big V Telecom offer flexible experience, upgrade mobility and give the customer a 24/7 access. But businesses do not have to spend a fortune of this system. The virtual system reduces the need for staffing, technology improves services and the brand value of the business also enhances. The services are also customization to fit the unique needs of the business. Thus, the reasonable rate fetch value for every penny invested.

Big V Telecom keeps in contact with their client helping them to make the best use of their solutions and advising all along the process. They work as partners in growth.

Top Features of Big V Telecom Reviews Which helps Business to Stay Ahead

Every organization need the gateway to handle their communication with the clients on day-to-day basis. The Reviews of Big V Telecom YOCC- Your Own Calls Center takes care of all the basic need of the client business communication through the virtual support number.

It is a cloud based system which stores all the data and response to the calls and missed calls. The Big V Telecom Complaints system is the multi-purpose solution which addresses and serves the most functions of the manual operations. The Big V Telecom Review system also receives messages, takes calls and supports voice calls and also send message whenever required.

Checkout the features of Big V Telecom Complaints and Reviews system which your company may enjoy:

  • Generates Database – It allows you to browse the system for all the data recorded. One can check the communication of entire day, month or week. One can have the detailed list of callers as well. Senior authority can check such information like from which place they receive the call, number of times the caller tried to reach, what kind of complaint logged or shred the feedback etc. This data helps to analyze the parameters such as customer loyalty, communication quality and business reputation.
  • Call Transferring – The system also supports the smart call transfer option as it allows the users to direct the phone calls from the precise number to reach other number. The call can be transferred to any number either the Mobile or landline and can be located anywhere round the globe.
    Calls can be safely redirected automatically without any disturbance.
  • Call Loads handling – Unlike the old method of telephony which keeps the caller on Hold for long time, the Big V Telecom reviews system is capable of handling multiple calls simultaneously. It can auto answer the call so no call go unanswered.
  • Blacklisting – This system allows you to choose the callers, if any spam caller bothers you with the useless sales pitches or advertising, you can enter the number in the Big V Telecom complaint system blacklist and it will directly decline the communication from their end.
  • Sticky Agent – This system keeps the track of all the callers. If any caller calls back again, the system ensures the call get transferred to the same representative with the consumer had conversation with before. This feature of Big V Telecom complaints & reviews system helps in building the relationship with the customer and also offers the quick response.

The Big V telecom Reviews and Complaints is the best feature to add in the office infrastructure. The most effective of business communication. The system allows to connect at multiple location without any barrier with a single number at no extra add on in the infrastructure set up. To know more, click:, for more details.

Big V Telecom Franchise Reviews & Complaints- Available 24/7 without Manual Monitoring

Generating the lead and converting the potential customer is always the part of businesses. But this process must not ends here. This task of achieving this goal should change that customer into the loyal client.

Big V Telecom Franchise Reviews has bought the solution of Hosted Telephony service. The hosted call center is known for incorporating all the communication services into the single unit. It ensures that all business can manage the communication process effectively. The virtual call center is most cost effective.

Cloud Telephony solution by Big V Telecom Complaints management system is affordable and customized call solution so that businesses can successfully manage their operations and can overcome the hurdles which the business face in interacting with the clients as well as employees located geographically.

Cloud Telephony manages critical issues and downtime

Complaints of Big V Telecom management system supports 24x7x365 unlike the old traditional support which is not available 24/7. This system automatically monitors all the details and can also raise an alert notification. If system receives any missed call, automatically the system sends the notification to the authority.

With the Cloud Telephony, there is no downtime. Businesses are free to locate from one location to another without any disturbance. So this Cloud-Telephony doesn’t face any down-time.

Creates Professional Image

As this cloud telephony system supports Single Virtual Number and it portray your business professional identity. All the customers are welcome with the pre-recorded message and the customers queries are addressed instantly. This single number also avoid all the confusion level among the customers.

Customer Satisfaction

Although businesses weren’t available for 24 hours, but with the Cloud Telephony businesses can stay awake 24×7. The Cloud Telephony system ensures that business don’t lose any single business enquiries. If agent is available the system itself guides the customer through the IVRs system which guides the customer to record their concern or any reviews. The system also gives the automated token number to the clients to check back the status on their issues.

Employees Productivity

Cloud Telephony allows the employees to work from anywhere. As this YOCC system supports all types of Mobile phones as well landline. So this gives the employees the freedom and flexibility to work from anywhere. This also ensures that dedicated employees made the efficient use of their time. This helps the business in increasing the productivity.

Effective Lead Management

With the Cloud Based network, you can track all the numbers and also can check the all the marketing channels leads and can also on media Channel Company is spending and what amount. And, calling back to the potential customer helps to get more leads and also helps in enhancing the business.

Cloud Telephony helps to track calls from the different channels and helps in utilizing the limited resource and involves no infrastructural set-up. To know more about virtual telephony, visit:

Big V Telecom Consumer Complaints System For Business Using Cloud Telephony

In today’s era, where everything is dependent on the customer satisfaction and the feedback and the consumers complaint or feedback for the business is the mixed feeling. Sometimes, these reviews may make or break situations for them, especially when they are posted in the public platforms or forums.

As a result, it is necessary that due importance to be given to the consumers’ opinions.

An effective and immediate solution to such problems is the deployment of affordable and intelligent cloud contact centers for the consumers to access.

Big V Telecom Complaints Solutions System

The complaint of Big V Telecom product YOCC- Your Own Call Center is one of the innovative products for the businesses to set up cloud contact centers to give consumers a platform to raise their opinions, company reviews and feedback.

The Big V Complaints system largely solves the problem of staying connected with the clients without draining a huge part of assets on it.

Here are the reasons why Big V Telecom complaints system for your business:

  • One Single Number for all the clients/customers: YOCC- Your Own Calls’ Center excels in merging various locations, departments and employees under one single number. With the help of YOCC, customers don’t have to juggle up between the departments with the different numbers till they reach the right one.
  • Multiple call handling simultaneously: One technical issue during an outbreak of common problem is line congestions. Customers call and sometimes find the busy line. But, the Big V Telecom complaint review system cannot welcome multiple customers simultaneously, but it can guide the customer to record their voice complaints along with the automated ticket generation as well as allows them to check backs on their resolution status.
  • Call Routing: Business often need to transfer the calls based on talent or department or other that can influence in the best ways to provide customer service to a caller. Big V Telecom system allows you to customize your call routing patterns. And yes, you can even choose a random format.
  • Smart Customer Call Transfer: When the customer calls raise to voice mails, it’s not the good sign for the business. At the same time, now- a days, employees crave for mobility. But now with the Big V Telecom system you can have both – great customer service and give your employees the freedom with the complaints of Big V Telecom management device, which allows any call that are unanswered at the employees desk to be transferred to a different landline or even on their mobile phones.

Single agent for quick issue resolution: The major & common issues which customer face is explaining their problem to a new executive every time they call. Sure, Some firms do maintain the brief log of what are the basic problem, but they are not nearly enough to ensure the smooth customer service calls and adds to their agitation. To resolve this, The Big V Telecom complaint system offers the special call routing pattern where the repeated customer call is routed to the same agent they last spoke to.

Big V Telecom

In the light of this disclosure, it is obvious that Big V Telecom service can benefit your business in more than just one way. It requires no infrastructural investment and service comes for an unbelievably smart cost.